CLIENTS

ADSTREAM​

Adstream’s powerful advertising platform helps brands and agencies manage the creation, optimization, storage and delivery of their content.

CHALLENGE

  • No automatic system that checks the quality of TV video ads, makes edits according to the presets and exports the file from Adobe Premiere Pro timeline to Adstream media manager
  • Users upload their ads to the Adstream media manager to check the quality, match it to the one-delivery. If video quality fails, there is no available solution to automatically check the QC from the editor
  • Users make the edits in the video ads using premiere pro and upload it to the Adstream again manually

SOLUTION

  • An automatic system that checks the quality of Videos, allows required edits and offers automatic submission
  • A tool that aids in quality control and fixes for video content on Adstream

RESULT

  • WOLVERINE: an Adobe Premiere Pro plug-in
  • User can now check the video quality from Adobe Premiere Pro
  • Video can be sent to Adstream media manager automatically
  • Edits can be made on the Adobe Premiere Timeline re-submitted

AUTOFIXA

Autofixa is an automobile marketplace, where buyers can purchase spare parts specific to their vehicle.

CHALLENGE

  • Customer’s lack of satisfaction with the authenticity of the part purchased
  • Uncertainty of the compatibility of the purchased part with the vehicle owned by the customer
  • Generating search results specific to customer’s vehicle make and model

SOLUTION

  • Providing the solution for customers to purchase guaranteed genuine car parts
  • A platform offering one-stop shop for auto parts
  • Manage a database with millions of rows of data with their application combinations

RESULT

  • Built a solution using a combination of MySQL and Elastic Search DB to store multiple combinations of parts with multiple associations to seller, brands and vehicles
  • Independent processing and shipment of items placed against multiple vendors in a single order
  • A one-stop solution for the problem

ZIGZAG GLOBAL

ZigZag Global is a SaaS platform that helps retailers manage and resell returned stock in local markets.

CHALLENGE

  • To create a seamless solution for retailer onboarding which can function as an end-to-end solution across multiple ecommerce platforms
  • Lack of automated process for retailers onboarding
  • Manual process creating delays causing a bad customer experience
  • No data monitoring or analysis
  • No competitive edge since competitors switching to digital automation solutions
  • Logistics pickup & delivery process issues causing errors & customer complaints

RESULT​

  • We created plugins to integrate Zigzag system with multiple ecommerce platforms like Shopify, Big Commerce, Magento, ChannelAdvisor, SAP etc
  •  A seamless integrated solution which manages all the steps involved in returns handling for Zigzag
  • Automation with multiple carriers for logistics handling
  • Customer empowerment on returns management minimizing gaps causing speedy & accurate returns processing

NOON

Noon is the Middle East’s homegrown online marketplace.

CHALLENGE

  •  Different competency levels of the vendors result in incorrect stock/price management
  • Manual processes cause errors/delays in updates, affecting sales
  • System’s inability to process bulk feeds in one go
  • Absence of automated and streamlined process, that result in sales and operational setbacks

SOLUTION

  • A middleware that acts as a platform for the noon vendors to onboard easily on to the marketplace with minimum steps, and manage their inventory through the middleware that returns the information on a simple and user friendly UI.

RESULT​

  • Built a middleware solution that simplifies and streamlines the vendor onboarding process
  • An interface for the vendors to manage their products’ price and stock on their noon E-store
  • This acts as an external extension of Noon’s seller tools, enabling  hundreds of sellers to manage their product catalogues, inventories and orders via a simple workflow and intuitive interface

JUBILEE GENERAL INSURANCE

Since its establishment in 1953, Jubilee General has maintained its presence as the most prominent company launching innovative products and new initiatives in the insurance industry.

CHALLENGE

  • Exploring the innovation potential
  •  Risk calculation for Motor Insurance
  • Leveraging on Technology for better Premium Calculation based on driver behavior

SOLUTION

  • A solution providing an aid to offer competitive premium rates or discounts accordingly based on the data gathered  from the trackers installed in the vehicles
  • To integrate JGI’s core database with the servers of Tracking Companies through Secured Web Service API

RESULT​

  • TELEMATICS: A middleware solution that calculates premiums based on pre-defined behaviors
  • An interface for the customers to buy the insurance and purchase add-ons as and when required
  • A model for Jubilee to charge more to the high risk drivers

EMAAR GROUP

Emaar is one of the world’s largest real estate firms with operations in the UAE and Asia.

EMAAR BOOKING

CHALLENGE

  • Emaar Business vertices using multiple methods of booking, each with its own dynamics
  • No collective sales insights
  • No cumulative reporting and analysis

SOLUTION

  • Emaar verticals to be integrated in a way to achieve complete data visibility at one platform

RESULT

  • Created an integrated booking middleware solution which connects all business verticals
  • Bridging all business verticals at one portal for data consolidation & decision making
  • Decrease load dependency by exposing single access channel to multiple Emaar entities for speedy communication

EMAAR LOYALTY

CHALLENGE

  • Emaar’s current loyalty system is not customizable
  • Highly labor-intensive system
  • Cannot build and automate reports on the KPI’s and success metrics for management stakeholder
  • Cannot run campaigns specially catered towards certain attributes

SOLUTION

  • A customizable automatic loyalty system
  • Scalable solution to increase loyalty member base

RESULT

A new application within EMAAR digital infrastructure that support key functionalities such as:

  •  Entity management
  • Infinite Promotion combinations via Rule Builder
  • Accrual and Redemption rules
  • Program Intelligence
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Nathan Harris

Nathan Harris

Manager Customer Success